Returns & Replacements

Raise a return or replacement

Returns are accepted for defective, damaged, expired or incorrect products, raised within 24 hours of delivery. Approved replacements are dispatched within 7 to 10 business days; approved refunds are credited to the original payment method within 10 to 15 days.

Order number *

Your name *

Email used on the order *

Phone number

What went wrong *Choose oneArrived damaged or brokenWrong product deliveredItem or accessory missingExpired productPackage tampered withSomething else

Which product(s) *

Tell us what happened *

Photos of the product, invoice and packaging

Up to 5 files, 4 MB each (JPG, PNG or PDF). Clear pictures of the damaged part, the invoice and the batch number help us approve faster.